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Terms of Service

Terms of Service - Last Updated April 2026

Welcome to Headsmart Global Agency. By accessing our website and utilizing our services, including our CRM and marketing automation tools, you agree to comply with and be bound by the following terms and conditions.

1. ACCEPTANCE OF TERMS

By using the services provided by Headsmart Global Agency (“Company,” “we,” “us,” or “our”), you agree to these Terms and Conditions. If you do not agree, please refrain from using our website or services.

2. SERVICE DESCRIPTION

Headsmart Global Agency provides marketing, automation, and CRM consulting services. We utilize third-party infrastructure to host and manage client data and automation workflows.

3. INTELLECTUAL PROPERTY

All content on this website—including text, graphics, logos, and software—is the property of the Company or its licensors and is protected by copyright and intellectual property laws. You may not reproduce or distribute any content without prior written consent.

4. DATA PRIVACY & SUB-ACCOUNTS

Our use of your personal data and the data of your customers is governed by our Privacy Policy. When we provide you with a sub-account, you remain the "Data Controller" of all information uploaded to that account.

5. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Headsmart Global Agency shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services or website.

6. GOVERNING LAW

These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., the United Kingdom / Argentina], without regard to its conflict of law provisions.

7. AMENDMENTS

We reserve the right to modify these terms at any time. Your continued use of our services after changes are posted constitutes acceptance of those revised terms.

8. PLATFORM INFRASTRUCTURE & SECURITY RESPONSIBILITY

8.1. Platform Infrastructure: The Client acknowledges that Headsmart Global Agency utilizes GoHighLevel as its core technology infrastructure. The Agency is a service provider and administrator of this platform, not the developer. Consequently, the Agency cannot be held responsible for:

Inherent software bugs, glitches, or platform-wide outages.

Security vulnerabilities within the GoHighLevel software itself.

Data loss caused by the underlying hosting providers (e.g., Google Cloud, AWS).

8.2. Security and Access Control: The Agency agrees to maintain professional administrative standards to secure the Client’s data within the platform. Our responsibility is limited to:

Restricting sub-account access to authorized users only.

Implementing granular user permissions to protect sensitive information.

Enforcing Agency-level security protocols, such as Two-Factor Authentication (2FA).

8.3. Legal Compliance & Data Integrity: While the Agency provides the infrastructure, the Client is responsible for ensuring that their use of the platform complies with all local and international laws (including, but not limited to, GDPR, CCPA, or Argentine Law No. 25,326). The Agency does not and cannot be held responsible for legal issues arising from the Client’s data collection methods or business practices.

8.4. Indemnification: The Client agrees to indemnify and hold Headsmart Global Agency harmless from any legal claims, damages, or expenses arising from the Client's breach of third-party confidentiality agreements or violations of data protection laws while using the platform.

9. TERMINATION

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users or us.

10. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us at:

Headsmart Global Agency
Email: [email protected]
Website: www.headsmartglobalagency.com

SMS TERMS AND CONDITIONS

Effective Date: April 2026

By providing your phone number and opting into our messaging service, you agree to the following terms regarding SMS communications from Headsmart Global Agency:

1. Description of Use Case & Consent We use SMS messaging to provide account updates, order status notifications, security codes, and administrative alerts. We may also send occasional promotional offers if you have specifically opted-in to marketing communications. Consent to receive marketing text messages is not a required condition for purchasing any goods or services.

2. Opt-Out Instructions You can cancel the SMS service at any time. Simply text "STOP" to the short code or long code from which you received the message. After you send the message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. Following this, you will no longer receive SMS messages from us unless you sign up again.

3. Support and Help If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected].

4. Message and Data Rates As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

5. Data Privacy Disclosure Personal information collected for SMS consent (your phone number and opt-in status) will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.

6. Carrier Liability and Age Restriction Carriers (such as AT&T, T-Mobile, Verizon, etc.) are not liable for delayed or undelivered messages. You must be at least 18 years of age to register for or use our SMS messaging services. By opting in, you represent and warrant that you meet this age requirement.

COOKIE POLICY

Effective Date: April 2026

This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").


You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

This Cookie Policy explains how Headsmart Global Agency uses cookies and similar technologies to recognize you when you visit our website and use our platform services.

1. What are Cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

2. Why We Use Cookies We use first-party and third-party cookies for several reasons:

Essential Cookies: These are strictly necessary to provide you with services available through our platform and to use some of its features, such as access to secure areas and client portals.

Performance and Functionality: These cookies are used to enhance the performance and functionality of our website but are non-essential to its use.

Analytics and Customization: These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.

Advertising/Attribution: We use these cookies to track lead sources and conversion events within our CRM (GoHighLevel) to provide accurate ROI reporting for our marketing services.

3. Third-Party Cookies In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service (e.g., Google Analytics, Meta Pixel, and Stripe for payment processing).

4. How Can I Control Cookies? You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.